What could slow callbacks be costing your firm?

Try the calculator

Move the sliders to your firm’s numbers. The estimate is deliberately cautious.

How does the calculator work?

1. New leads per week × 4.33 gives leads per month.
2. Multiply by the share not reached within five minutes to get slow or missed leads.
3. Multiply by the share you could realistically win back.
4. Multiply by your signing rate, then by 12, to get extra signed cases per year.
5. Multiply by your average fee per signed case to get fee value per year.

What does the default example show?

With the defaults, 25 leads a week, 40% not reached in five minutes, a 10% signing rate, 20% winnable and an $8,000 average fee, slow leads number about 43 a month and the estimate is about 10 extra cases and $83,000 in fees a year. These defaults are placeholders, not benchmarks. Replace them with your own numbers.

How do you find your real inputs?

• Leads per week: count new enquiries from every source for four weeks.
• Share not reached within five minutes: log arrival time and first personal reply for each lead. Our speed-to-lead guide shows how.
• Signing rate: signed cases divided by reached leads.
• Average fee: the mean fee across recently closed cases.

Want the time-saved view too?

The first-call time calculator on our home page values the intake-team hours a first call takes.